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Order Processing Time

Last updated: 05.05.2025

Order Processing Time

Our standard order processing time is 1–5 business days from the moment your order is confirmed or payment is successfully received.

Order Processing Stages

Stage Description
Order Confirmation Your order is accepted for processing once payment is confirmed or cash-on-delivery orders are verified.
Packing Products are carefully prepared and packed in our warehouse.
Shipping Once your package is shipped, you will receive an email with tracking details.
Delivery Delivery is handled by courier services or InPost parcel lockers — usually within 1–2 business days.
⏱️ Important: During sales periods, holidays, or special promotions, processing times may be longer. Products marked as “made to order” or “pre-order” have individual processing times listed on the product page. In such cases, processing may take an additional 3–5 business days.

We do our best to ensure every order is shipped quickly, carefully packed, and prepared with attention to every detail 💙

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Contact Details

We’re here to help — feel free to contact us anytime during business hours.

Viktor Kurylenko

Tax ID (NIP): 6751762570

REGON: 521491167

ul. Makuszyńskiego 13
31-752 Kraków
Poland

E-mail: info@divna-official.com
Phone: +48 510 810 591

Business Hours:
Mon – Fri: 10:00 AM – 6:00 PM

💌
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